(E8) Laura Skaife-Knight: the first 100 days
Over the past few months, today’s guest has been charting and sharing her learning from her first days, weeks and months in post as a new CEO. After her first 100 days she published a report about all she’s learnt and how it’s shaping her priorities - I highly recommend you reading it if you want a masterclass on how to demonstrate engagement, get buy-in and land well in your new role.
In this episode I’m talking with Laura Skaife-Knight, CEO of NHS Orkney. Laura has over 20 years’ of experience working in the NHS and is known for her work to improve patient and staff engagement. It may come as no surprise that Laura’s background is in communications - which is how we actually first met - and if you follow her online you’ll know she sees this as integral to her role as CEO.
We talk about:
how a sport's discipline shaped her career and approach
the path from journalist to communications director to CEO
asking for feedback to understand and improve personal performance
operating outside your comfort zone
changing leadership styles and stepping authentically into your role
landing well in a new role and approaching the first 100 days in post
navigating working and living in the same community
getting the basics right, sticking to the plan and avoiding priority overwhelm
building relationships with the Chair and Board to gain alignment
creating an inclusive culture
working and engaging people in a remote and rural setting
improving performance, engagement and morale
succession planning
the realities of being chief exec
advice for aspiring CEOs
Resources and helpful links
